The testimonials below are from our clients who work for integrated care systems (ICSs), former STPs and other health and care partnerships.
Joined Up Careers Derbyshire
"I wanted to express my personal thanks to you and all those involved from Frank Design on behalf of the Joined up Careers Derbyshire team in supporting the development of our new Joined up Careers webpage.
From the very outset, when the Joined up Careers team first met with Jason to discuss our aspirations for reviewing our webpage through to the ‘go live’ confirmation from Stephanie, the customer service we have received has been exemplary.
The open and honest dialogue via the basecamp has allowed us to keep up to date with developments, changes and progress throughout the transition.
Frank’s team have been available for queries and concerns through a variety of communication methods and have offered to train the team in administering the site post launch. The team and our partners are delighted with the results which we consider to be current, modern and promote our services through a much improved professional suite of resources. We would highly recommend the Frank Design team.
With very best wishes, and again a huge thank you to all those involved."
Susan, on behalf of all at Joined up Careers
Visit the site
The communications system and near immediate response to queries and requests was excellent and gave us confidence and assurance throughout the build process. We are extremely pleased with the website and the content management system.
Steve Pitwell - Project Manager
Charley Blyth - Director of Communications and Engagement
North Cumbria Clinical Commissioning Group
"Many thanks to all the team at Frank for their expertise and excellence in helping to build our new external website.
They have been excellent to work with, always responsive and guided us smoothly through each step with clear guidance and full support.
The Content Management System is excellent and I quickly got used to the tools and the possibilities available in developing our site information.
The development and progression of the project was made very easy to manage and they offered flexibility whenever it was required.
Our site is everything we hoped for and more, with a much more modern feel, improved navigation and we have received incredibly positive feedback so far.
The team were also quick to respond to any of our feedback when issues were found and they were very efficient in their updates and corrections.
Again a big thank you to everyone who were involved in this project, it's been a great experience with a friendly team and we look forward to continue working with you.
Special thanks to Mike and Cameron."
Paul Day, North Cumbria CCG
South Yorkshire and Bassetlaw Integrated Care System
"We've been really impressed by the support provided by the web development and project team at Frank.
Everything from the initial scoping to the design, to the content migration phase before ironing out those final few niggles before go-live were always handled with care and attention.
The team have been easy to work with, and we always received a quick response to our queries (their project management platform was fantastic).
Most importantly, we were able to gain clarity throughout the project about what was needed - and when.
Since going live, the website has been getting really positive reviews from a wide variety of web users. We're very excited about the longevity of the site thanks to the expert way it has been developed and the capability it has to grow and evolve as intended."
Communications Team, South Yorkshire and Bassetlaw ICS
Wessex Healthier Together
"Many thanks to all the team at Frank Health for helping redesign the Wessex Healthier Together website.
Firstly, they were extremely professional and organised. More importantly, they continued to communicate using webinars/’show and tells’ throughout the design and development process and delivered a product that we are delighted with.
A great partner to work with and the website will have a huge impact on the health and well-being of children and young people in Wessex. I look forward to working with you for many years to come!"
Dr. Sanjay Patel
West Yorkshire and Harrogate Cancer Alliance
Their systematic and professional approach, expertise and appreciation of what we were trying to achieve made the process easy and enjoyable.
Stakeholder feedback so far has been very positive."
West Yorkshire and Harrogate STP
Very efficient and responsive and always willing to talk through any ideas we had and to look at ways of making this happen.
Big thanks to Alex, Mike, Steph, Kris and Holly for all their technical ‘know how’ and customer support. Looking forward to work together more."
Karen Coleman - Communication & Engagement Lead (West Yorkshire and Harrogate Sustainability and Transformation Partnership)