Our support service is designed to help you get the most out of your website. The support package we provide is an essential tool to help your business or organisation maintain your investment and as a business we are committed to working with you to help realise your organisation's specific needs and business goals.
Websites that are maintained regularly and viewed as a living, breathing entity will help to ensure a good return on investment for your business or organisation. We believe that building and maintaining your website should not be viewed as a one-off business transaction, but as a digital shopfront helping you to connect and engage with your users.
We always advise our clients that a website support package is a necessity, because our experience in the digital industry working with hundreds of clients and website builds tells us that websites change and evolve over time and support is an intrinsic part of your website's overall success.
At Frank, we place a very high value in providing a long term and comprehensive digital solution for all of our clients, working with you as your partner and not just as a one-time supplier.
We are living in a world where products and technology require constant updates and upgrades to ensure that they are running effectively. No doubt you will have updated and/or upgraded your smart devices a number of times over the last few years to benefit from the latest technologies and software. Your website is no different!
As time passes, there are constantly new Google algorithms, browser updates, server and software updates, CMS upgrades, new features and new design trends which can all have an impact on the digital landscape and an effect on the way your website functions.
A website that isn’t maintained can lead to a number of problems including broken functionality, old and irrelevant content, outdated design, and at worst, website downtime.
Our support service can help to ensure that when new technologies and updates are introduced, everything on your website is functioning as it should be, and any necessary fixes are always carried out quickly and efficiently.