Supporting NHS organisations every step of the way
At Frank, we’re here to make your digital projects simple, effective, and stress-free. With years of experience working alongside NHS organisations, we know exactly what you need - whether it's understanding your challenges, goals, or what it takes to deliver a website that works for everyone.
Our friendly team of developers, designers, and managers are experts in creating NHS websites that are not only beautiful and functional but also fully compliant with NHS brand and accessibility standards.
What makes us different?
Updating your website is really simple with our easy-to-use CMS. Adding a page, video, or tweaking text takes just a few clicks.
Our CMS uses drag and drop and in-context editing, meaning what you see - is what you get. And if you need help, we’re always ready with support and training.
Every website we design is made with accessibility in mind. We focus on key details like colour, contrast, text size, and navigation to ensure your site’s inclusive and easy to use for everyone. We test thoroughly to ensure your site is WCAG 2.2 AA compliant.
With years of experience working with NHS organisations, we understand how to design websites that meet NHS brand guidelines while still keeping things fresh, engaging, and uniquely yours.
- Experienced NHS supplier: we are familiar with IG and IT teams, our security and privacy approach meets their requirements
- Privacy by design: no storage or processing of personal identifiable information unless required for your solution
- Data encryption: encrypted data for specific purposes with role-based access
- UK-based servers: hosting with necessary security measures
- Compliance: adherence to ISO & NHS standards - find out more on our Accreditations page
- Enhanced security options: vulnerability scanning, penetration testing, DDoS protection, WAF or NHS secure boundary available
Whether you choose a dedicated or shared server, our hosting provider is 100% carbon neutral. We are dedicated to enhancing the environmental efficiency of our business, aiming to reduce the consumption of energy and natural resources wherever possible.
Find out more on our page Life at Frank.
We know that no two organisations are the same. When you work with us, you benefit from our experience in the NHS and care sector while still receiving a unique website tailored to you. That’s why we work closely with you and your users to ensure your site meets your exact needs and goals.
Find out more about this on our stakeholder engagement page.
One platform, endless possibilities
Our powerful digital platform makes managing multiple sites - like public websites, microsites and extranets - easier than ever.
With everything in one place, you’ll save time, reduce costs, and simplify user training. Plus, our fully responsive designs ensure your site looks great and works perfectly on any device.
At Frank, we don’t just design websites; we build long-term partnerships. We’re here to support you every step of the way, ensuring your NHS website reflects your values and serves your audience in the best possible way. Let’s create something amazing together!
What do our clients say?
"It's rare to find a digital partner who actually invest in the project almost as much as you.
Frank is a Northern powerhouse, but with heart."
Matt Barnfield, Hounslow and Richmond Community Healthcare NHS Trust
“Frank have been completely amazing… I have never enjoyed working with an external company as much as I have with you and your team. You really have been absolutely brilliant. Every single one of you”
Warren O'Brien, University College London Hospitals NHS Foundation Trust