At Frank we have the credentials for the health and care sector, providing you with assurance in all areas.
Security and data protection
- ISO 27001 - an international standard that specifies requirements for Information Security Management Systems (ISMS) to protect the confidentiality, integrity, and availability of information
- NHS Data Protection and Security Toolkit - compliance with National Data Guardian’s 10 data security standards
- Cyber Essentials - Government-backed certification scheme to keep data safe from cyber attacks
- GDPR - as part of our ISO 27001 accreditation, all our staff receive annual GDPR training
- All our sites are hosted in ISO certified data centres in the UK, in high-security facilities. Every site has redundant power, fire suppression and cooling technology. Our hosting partner is ISO 27001, as well as ISO 27017 (Information Security in the Cloud) and ISO 27018 (Personally Identifiable Information in the Cloud)
We also have a wealth of experience of working with NHS and other organisations IT and Information Governance departments. We can help you to complete Data Protection Impact Assessments (DPIA), Security Checklists and Digital Technology Assessment Criteria (DTAC).
Web accessibility
- All our sites are built to WCAG2.2 AA accessibility standards (a legal requirement for public sector organisations)
- We have developed our own testing methodology which combines automated and manual testing to ensure that people using assistive technologies get an equitable experience to those that do not
- Many of our clients have been subject to Cabinet Office web accessibility reviews - we apply the learning to all our clients
Find our more on our Accessibility page