A quick rundown

Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) provides healthcare for people with serious mental illness, learning disabilities and autism in inpatient and community-based settings. They service a population of around 1.8 million across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset, and South Gloucestershire.

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What did they say?

From our first interactions during the procurement exercise, to the scoping, development, building, testing and final learning-review, the team gave us confidence throughout.

Our project needed to address a wide range of needs from content to security, and Frank colleagues were able to delicately steer us through unknown waters towards a website which really exceeds our expectations.

They were more than happy to add suggestions and perspectives at every point on the journey, based on their wide experience working with similar organisations. Particular thanks to Siobhan who was our key contact throughout.

We are very happy to recommend Frank as a customer and outcome-focussed organisation.

Julian Feasby - Director for People // Jen Hartley-Bond - Associate Director of Communications and Engagement