A quick rundown...
In 2026 the NHS West and North London integrated care board (ICB) was formed following the merging of North West London ICB and North Central London ICB. The merged ICB now covers 13 London boroughs, including: Camden, Islington, Barnet, Enfield, Haringey, Ealing, Hounslow, Hillingdon, Brent, Harrow, Westminster. The ICB commissions health and care services for 4.5 million people.
We worked with the ICB to create a highly accessible website that reflects the organisation’s colourful brand and community‑focused mission. Bringing together hospitals, GPs, community services, councils and charities, the client needed a platform that was clear, welcoming and easy for everyone to use.
Our design modernises their digital presence with strong accessibility foundations and a vibrant visual style, helping local people quickly find the care and support they need.
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What did they say?
Thank you so much to Mike, Nayem, and the entire team at Frank. It has been an absolute pleasure working with you. From day one, you’ve provided excellent support to our team, helping us bring our new ICB, NHS West and North London, to life online in a way that is accessible, visual and clear.
Your collaborative approach, responsiveness, and ability to translate complex requirements into a user-friendly experience have made a real difference throughout the project. We’ve already received fantastic feedback on the website, which is a real testament to your work - so a huge thank you for that.
We’re really proud of what we’ve achieved together and look forward to working with you again in the future.