A quick rundown
We worked with NHS England to design and develop a secure clinical portal that supports healthcare professionals in assessing and managing patients who may require treatment with a specialist medication. The portal streamlines what can be a complex clinical process, bringing together patient information, clinical review, approvals and ongoing monitoring within a single digital platform.
Clinicians can securely register for access, complete structured patient assessment forms and submit cases for review through a defined approval workflow. The system enables multiple stages of clinical oversight, ensuring that treatment decisions are reviewed by the appropriate specialists before progressing. Notifications, task management and status tracking help users understand where each case is within the process and what action is required next.
The portal has been designed around the needs of NHS organisations, providing role-based access controls that ensure users can only view cases relevant to their organisation. Search, filtering and reporting tools make it easy for clinical teams to manage large numbers of cases, while automated communications keep clinicians, patients and GPs informed at key stages of the pathway.
A robust platform for assessment, approval and review
To support long-term patient management, the system also includes automated review reminders, enabling clinicians to revisit and update assessments at appropriate intervals without repeating data entry unnecessarily. Patient information is protected through secure access controls and database-level encryption, helping NHS England maintain high standards of information governance and security.
The result is a robust digital service that reduces administrative burden, improves consistency in clinical decision-making and provides a clear, auditable pathway from assessment through to approval and ongoing review.
Key features
- Secure clinician registration and authentication
- Structured patient assessment forms
- Multi-stage clinical review and approval workflows
- Automated notifications and reminders
- Role-based access and organisation-specific dashboards
- Search, filtering and reporting capabilities
- PDF generation and information sharing
- One-year review and reassessment functionality
- Database-level encryption and secure data handling
What did they say?
Frank have supported us through what turned out to be a longer and more complex project than we expected. They patiently explained the technical jargon and have worked with us to make sure the platform delivered what we had hoped for. Thanks to the whole team for working with us.